Privacy policy

Last updated: October 2025

Welcome to Saorsa Xpressions (“we”, “our”, “us”).
Your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from www.saorsaxpressions.com

1. Information We Collect

When you visit our website or shop with us, we may collect the following information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

Payment Information

  • Payment card or bank details (processed securely through trusted third-party payment processors like Paystack — we never store your card details).

Order Information

  • Products purchased, order number, and order history.

Technical Information

  • IP address, browser type, and device information (collected automatically via cookies or analytics).

Marketing Information

  • Your communication preferences and engagement with our promotions or newsletters.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Send order confirmations and delivery updates

  • Provide customer support

  • Improve our website and product offerings

  • Send promotional offers (only if you subscribe)

  • Comply with legal or regulatory requirements

You can opt out of marketing emails anytime by clicking “Unsubscribe” or contacting us directly.

3. Sharing Your Information

We respect your privacy, we never sell your personal information.
However, we may share it with trusted third parties who help us operate our business, including:

  • Payment processors (Paystack)

  • Delivery partners (for order fulfillment)

  • Technical service providers (for hosting, analytics, and email delivery)

  • Law enforcement (if required by law)

Each partner is required to handle your data securely and only for legitimate business purposes.

4. Cookies & Tracking

We use cookies to enhance your browsing experience.
Cookies help us remember your preferences, analyze performance, and display relevant products.

You can control or disable cookies through your browser settings, but some features may not function properly if you do.

5. Data Protection & Security

We keep your personal information safe by:

  • Using SSL encryption for all transactions

  • Storing data on secure servers

  • Limiting access to authorized staff only

Although we take every precaution, no online transmission is 100% secure. By using our website, you acknowledge this risk and agree to our data handling practices.

6. Your Rights

Under the Nigeria Data Protection Act (NDPA 2023) and international privacy laws, you have the right to:

  • Access your personal data

  • Request correction or deletion

  • Withdraw consent to marketing

  • Restrict or object to data processing

To exercise your rights, email us at work.sheks@gmail.com.

7. Data Retention

We keep your information only as long as necessary to:

  • Complete your transactions

  • Provide customer support

  • Comply with legal and tax obligations

When data is no longer required, it is securely deleted or anonymized.

8. Third-Party Links

Our website may contain links to third-party sites (e.g., Instagram, delivery partners).
We are not responsible for the privacy practices or content of those sites.
Please review their privacy policies before providing any personal information.

9. Children’s Privacy

Our website is not intended for individuals under 18 years of age.
We do not knowingly collect data from minors. If we discover that we have, we will delete it immediately.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect operational or legal changes.
All updates will appear on this page with a new “Last Updated” date.

11. Contact Us

If you have any questions or concerns about how we handle your data, please contact us:

📩 Email: work.sheks@gmail.com
📞 WhatsApp: [Insert business WhatsApp number]
📍 Address: Lagos, Nigeria

Thank you for trusting Saorsa Xpressions with your personal information.
Your confidence and safety mean the world to us 💛